Introduction
We understand that your usage of our services is entrusting us with information about you; this is a big responsibility, and we work hard to ensure that this information is protected at all times.
The following information will be very useful in helping you understand what information we collect, why we collect it, and how we use it to give you a better experience on our site.
Please take your time to go through this policy, and feel free to contact us if you have any questions
Information You Provide
When you sign up on our site, you provide us with personal information like your name, password, and email address. This information may be combined with other information from other platforms that we share resources with to give you a better experience across all our platforms. However, there are some services where you have the option to choose whether you want to combine such information or not.
Information We Collect
This comprises information that we automatically collect when you use our services and that is not provided by you.
The information we collect includes:
Unique Device ID
Accessing our website means that we may collect your Unique Identifier and/or IP address. This consists of information about your device, browser, or app you use to access our services. This information, which is unique to you, helps to assess the interaction of your browser, device with our service and collate data on system activities, crash reports, etc
We also use this information to provide you with an experience that is tailored to you based on your usage and choices while using our services.
This information collected is also used for analytics; determining the approximate number of unique devices using our services, tracking total usage, analysis of this data, and all to communicate more effectively with you.
We may combine this information with information from third parties to provide you with a better experience, improve the quality of our service, understand how our services are used, as well as resolve issues you may experience while using our services as quickly as possible. We will not share any personal information with third parties without your explicit permission.
GPS Location
We collect information about your unique location at various points to tailor our services to your specific needs and allow you access to features based on location.
This data is also used to help us with analytics and collate information about the particular area in which you’re located to improve our services.
Please note that you reserve the right, in part, to allow us to use your location data by turning off or on your location settings in your Settings on your device.
Log Information & Activities
We automatically record information about your log information, which is sent by your browser when you use our services. These may include your browser type and language, data and time stamp, IP address, and one or more cookies that may uniquely identify your browser.
We also monitor your activities and note your preferences (I.e, ads and content interaction) to suggest other services that you may like based on your previous activities or choices. We use this to analyze trends, improve services as well and gather demographics on our users.
Cookies
A cookie is simply a small file that holds a certain amount of data that our site sends to your device; it is then stored on your device and can be accessed by our server to enable us to customize our services according to your needs.
We may send one or more cookies to your device to enable us to uniquely identify your browser. You have the choice to allow cookies or not. Accepting our cookies enables us to retain your past choices and user preferences to make browsing easier, as you do not have to make repetitive choices.
While most browsers automatically accept cookies, you still have the right to refuse cookies or be notified before you accept a cookie. Some features may not work properly if you do not allow cookies.
User Communications
Requests or personal information that you submit to us or our affiliated sites will be retained, and we will have access to this information.
This will be used to adequately process your inquiries, respond to your requests, as well as make our services better for you.
Third-party sites
This Privacy Policy is only applicable to our sites and affiliations. We do not take responsibility for third-party sites or apps that have separate privacy policies or that are linked from our websites and services.
These other sites may have their own unique privacy policy and place their cookies or files on your devices as well as solicit personal information from you.
These sites are required to handle the information we give to them according to the relevant laws or regulations.
To prevent malicious activity, it is advised that you should familiarize yourself with their unique Privacy Policies, should you choose to visit their sites.
Why Do We Need This Information?
We need this information for the following reasons:
To provide our services to you - Your information is needed to provide our services to you in a way that is tailored to your needs.
To improve our services - We use your information to gauge how we can make our services better and make things easier for you while using them
To develop new and better services - This information is also used to create new and innovative services to make life better for you
Provide personalized Services - We provide services that are unique to you
Performance measurement - We need information to measure how you and other users make use of our services and their different experiences while using our services
Communicate with you - Information like your email address is used to give you regular updates about our products and services, or other information that you may have subscribed for.
How Do We Use Your Information?
We use your personal information where it is required for you to sign up or register for a particular service as required. However, where we intend to use your information for a reason other than the reason you initially provided it, we will seek your prior consent.
You reserve the right to refuse us such consent.
You also reserve the right to submit your personal information for any purpose, in which case we will not be able to provide those services to you.
How We Protect Your Information/Information Sharing
We do not share your personal information with their parties without your explicit consent. We will only share your information if we believe that sharing, storing, or disclosing that information is necessary. Some situations include:
With your domain or group administrators who have the right to access and change your personal information.
For legal reasons, including and not restricted to applicable rules and regulations.
For external processing with affiliate services.
For investigation of fraud or security threats, or issues.
Protect our rights, property, and safety as regards our users or as permitted by law.
We take particular care and put proper security measures in place to protect against unauthorized access or tampering with data. With insights gained from using our services, we can detect and prevent any security threats from ever reaching you.
We regularly review and improve our security measures, including internal reviews of our data collection, storage, and processing practice,s and security measures, as well as physical security measures, to protect against unauthorized access to systems where we store private data.
Your personal information possesses restricted access except to our employees, contractors, or agents who require access to that information to operate or improve our services.
These agents or contractors are bound by strict and confidential agreements and will be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
You Control The Information We Collect
You have control over the information that we take from you as well as the right to restrict our access. We regularly review our data collection, storage, and processing practices to ensure that we only collect and store information that is necessary for us to provide or improve our services.
While we also take accurate steps to make sure that the information you give us is complete and accurate but we depend on users to update or correct their personal information when the need arises.
Accessing and Updating Your Information
When you use our services, you have access to correct, update, or completely remove this information at your will unless such is required to be retained by law or legitimate reasons.
While stunner of our services may have slightly different procedures for processing update or corrections requests, we usually have a uniform process. We may ask for a form of identification, like a password, before processing these changes.
However, we may decline to process requests that are impractical or jeopardize the safety of others.
Enforcement
We review this Privacy Policy from time to time when contacting you about these changes, we make.
If there is a formal complaint from our user about their privacy, we will contact such a user to settle their grievances. If this grievance cannot be settled amicably between such a user and us, we will cooperate with the appropriate regulatory bodies to resolve the issue.
We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date when the last changes were published, and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
Questions
Any questions about the privacy policy or other support issues can be directed to: [email protected]